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About Urban Food Hall, Malaysia
Urban Food Hall, a swanky-upmarket place with a collaborative effort between 4 businesses- Max & Mitch, The Library Coffee Bar, The Crossbar and Johnny Rockets on Ground Floor of Gurney Paragon Mall has recently opened its doors to the public. The space hosts 4 different food brands, which offers a mix of food from casual dining to Malaysia’s lifestyle coffee-bar chain.
Business Goals
Urban Food Hall is a new life-style dining concept that features a confluence of internationally renowned restaurants and “cross ordering”, where cuisines of distinct restaurants are savoured in a shared seating area.
Not to be confused with a foodcourt, it is a space where different restaurants are seamlessly integrated in a lively, cohesive restaurant.
Urban Food Hall partnered with ORCA SYSTEM to modernize POS System that enables customers to order from multiple restaurants from anywhere they are seated using self-ordering system. The orders are then automatically sent to their respective kitchens and cashiers.
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Story with Orca
With over hundreds of customers visiting daily, rush hours spanning from lunch to dinner, it is only reasonable to prioritise an efficient and reliable POS system.
With 4 different restaurants, hundreds customers coming through the place daily, and a reputation for delicious cuisines to uphold – streamlining their operations is critical. ORCA SYSTEM saves them a lot of time, which means they can take on more orders, more orders mean more money, and ultimately it’s a much more optimized way of running their businesses.
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